In case of failures, end-users should follow all KLAUS instructions properly. The parking system will not face any problem, but in case the system does face a problem, we have provided a detailed service-hotline number. All you need to do is call them, and they will address your concern. KLAUS service hotline number is 1800 309 7171. Our technical team is trained to handle issues related to the mechanical parking system, smart parking system, and car parking system efficiently.

No, washing the car is prohibited on the platform. A multilevel parking system is a set of electrical, mechanical, and hydraulic components along with other structural parts. Contact with water may damage these parts. There is also a high possibility of corrosion setting in due to water settling into little gaps. This will have a significant impact on the safety and smooth operations of the car parking system.

No, you cannot park a two-wheeler. A two-wheeler parking system has a different design. This multilevel parking system is strictly meant for four-wheelers and is optimized for efficient use in a smart parking system.

It is advisable to get out of the car immediately once it is parked on the parking system. While operating the mechanical parking system, all cars in the Equivalent to Ground (EG) position are visible. Please read the Dos & Don’ts instruction board shared by KLAUS Multiparking to ensure the safe use of the smart parking system.

Please follow the instruction board placed near the parking system. Additionally, the KLAUS team conducts Dos & Don’ts demo sessions while operating the car parking system to ensure safe and proper usage.

It is mandatory to put on the handbrake.

It is recommended to contact the KLAUS Service Hotline at 1800 309 7171. Our technical team will address the concern either over the phone or by visiting the site to ensure the smooth operation of your parking system.

The manual car rescue facility is available only for KLAUS service personnel to operate. It is recommended to contact the KLAUS Service Hotline at 1800 309 7171 for any assistance related to your mechanical parking system.

Klaus Service Hotline No. is 1800 309 7171.

There are various ways to contact us: By email: service@klausmultiparkng.in By telephone: +91 20 2545 866 (during business hours) Klaus Service Hotline number: 1800 309 7171 In case of emergencies, our technical team is available 24x7, 365 days a year to respond to your concerns. Even on Sundays and holidays, our team members are on standby to take care of any issues related to your smart parking system, mechanical parking system, or car parking system.