We are happy to answer all your questions. Ask us your query at: service@klausmultiparking.in
In case of failures, end-users should follow all KLAUS instructions properly. The parking system will not face any problem, but in case the system does face a problem, we have provided a detailed service-hotline number. All you need to do is call them and they will address your concern. KLAUS service hotline number is 1800 309 7171.
No, washing the car is prohibited on the platform. A multilevel parking system is a set of electrical, mechanical, hydraulic components with other structural parts. Contact with water may damage these parts. There is also a high possibility of corrosion setting in due to water settling into little gaps. This will have a high impact on the safety and smooth operations of the system.
No, you cannot park a two-wheeler. A two-wheeler parking system has a different design. This multilevel parking system is strictly meant for four-wheelers.
It is advisable to get out of the car immediately once it is parked on the parking system. While operating the parking system, all cars in the Equivalent to Ground (EG) position are visible. Please read the dos & don’ts instruction board shared by KLAUS Multiparking.
Please follow the instruction board placed near the parking system, also the KLAUS team conducts dos & Don’ts demo sessions while operating the parking system.
It is mandatory to put on the handbrake.
It is recommended to contact KLAUS Service Hotline number 1800 309 7171. Our technical team will take care of the concern either over the phone or visit the site.
Manual car rescue facility is available only for KLAUS service personnel to operate. It is recommended to contact KLAUS Service Hotline number - 1800 309 7171.
Klaus Service Hotline No. is 1800 309 7171.
There are various ways to contact us: By email: service@klausmultiparkng.in By telephone: +91 20 2545 866 (during business hours) Klaus Service Hotline number: 1800 309 7171 In case of emergencies, our technical team is also available 24x7 and 365 days to respond to your concerns. Even on a Sunday/holiday, our team members are on standby to take care of your concerns.
